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In these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions).If you’re applying to an administrative position, be sure to mention your time-management skills; if you’re an IT professional, include your expertise in improving efficiency. Have someone else read your cover letter for backup.Need even more confidence before you start your cover letter?Even if an employer doesn’t ask for a cover letter, it couldn’t hurt to send one.In fact, it can help you get someone's attention in a different way, and it can be a great way to display your enthusiasm for the job and company. Parrot the keywords: Just like with your resume, your cover letters should be customized for each job you apply to.I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking. You'll get detailed feedback in two business days, including a review of your resume's appearance and content, and a prediction of a recruiter's first impression.Feel free to call me at 555-555-5555 (home) or 555-555-5500 (cell) to arrange an interview. It's a quick and easy way to make sure your job search is reaching its full potential.Use these tips to create a cover letter template, and then fill in the specific details for each position. In it, you will find important keywords that let you know what kind of employee the company is hoping to find.Use these same keywords throughout your cover letter. Adapt for the company: Each version of your cover letter should talk about how your skills will benefit the particular company that you want to work for.I also bring to the table strong computer proficiencies in MS Word, MS Excel and CRM database applications and a year of college (business major).Please see the accompanying resume for details of my experience and education.