This step relies on: In Step Six, as the results of the project emerge, evaluation helps the group decide if they need to return to a previous step or continue with the implementation.
Once the solution goes live, the PS group should continue to monitor the solutions progress, and be prepared to re-initiate the Six Step process when it is required.
At this stage groups will use techniques such as: As this step continues, the PS group will constantly revise the definition of the problem.
As more symptoms are found, it clarifies what the real problem is.
All six steps are followed in order – as a cycle, beginning with “1.
Identify the Problem.” Each step must be completed before moving on to the next step. At any point the group can return to an earlier step, and proceed from there.
For example, once the real problem is identified – using “2.
Determine the Root Cause(s) of the Problem”, the group may return to the first step to redefine the problem. The goal is not to solve but to evolve, adjusting the solution continually as new challenges emerge, through repeating the Six Step Process.
The project implementation now needs to be monitored by the group to ensure their recommendations are followed.
Monitoring includes checking: Many working groups skip Step Six as they believe that the project itself will cover the issues above, but this often results in the desired outcome not being achieved.