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Much like a professional basketball player needs to know how to dribble and shoot a basketball, or how a home builder understands the process of framing a house, managers also need to have a specific set of skills in order to effectively perform their jobs.
There are three different types of managerial skills, which include technical skills, human skills, and conceptual skills.
Technical skills are the specific skill set used to perform a particular job, such as writing a computer program, developing a budget, or analyzing sales trends.
Most employees expect their managers to have a technical skill set above their own so that, when needed, an employee can come to their manager to find out how to do something specific to their individual job.
For example, let's say that part of Kelly the Financial Analyst's job is to update a balance sheet each week.
Human skills are critical for all managers because they work with people.
Managers with good human skills understand their role inside the manager/employee relationship and how important things, like trust, cohesion, fairness, empathy, and good will, are to the overall success of the organization.
Specifically, a manager will make use of his or her own abilities, knowledge base, experiences, and perspectives to increase the productivity of those with whom they manage.
The toolbox for what a manager needs in order to perform their job effectively, typically, fall into one of three categories: technical skills, human skills, and conceptual skills.
Manny's conceptual skills help him to see all of these elements so that he can have a better understanding of the global impact it will have on his employee.
Managerial skills are necessary for a manager to perform their job successfully.