While there are differences in these two processes, the tools and techniques used to analyze the problem, generate solutions and implement the action plan are the same and therefore are presented independent of the problem-solving process.
It is not uncommon for Managers to expect staff and new hires to be capable of fixing workplace problems.
The 8D Problem Solving (Eight Disciplines) approach can be used to identify, correct and eliminate the recurrence of quality problems.
8D is a problem-solving methodology for product and process improvement.
As a result, the first three stages are typically accomplished and reported in just three days.
It is also used to react to safety or regulatory issues, or when performance is occurring at unacceptable levels.
Also Available: DMAIC Basics 8D Problem-Solving Training teaches learners how to solve problems in a team setting using the 8D (8Discipline) problem-solving method.
Each of the eight steps is presented and explained in detail.
DMAIC lends itself better to large complex problems where large amounts of data are involved, whereas PDCA is often more appropriate for solving small or medium-sized problems.
8D tends to be rule-based, driven by the quality management system and used for small and complex problems.